In her role as a client experience specialist, Jamie Daddario has not only helped numerous clients receive software designed specifically for their business, but she has been instrumental in product development, technical support, and product release. In honor of her great work at Design Manager and her 10 year anniversary, we sat down with Jamie to interview her about what it’s been like to work here. Below we have included some of the highlights, including her insights for interior designers using the software. Thanks, Jamie, for a great 10 years! Here’s to more!
What has been the best part of working at Design Manager for 10 years?
The Design Manager crew has become my second family. I enjoy working with everyone closely on a daily basis. We have a lot of fun at social events together and really care about one another. We have a great mix of people that all get along well.I have also always liked feeling as if I am a part of the company. I am not just a name or number that works in the upstairs back office. What each employee has to say is heard and we all have an important role in the future of the company.
Is there a favorite memory you had while working at DM?One day, while sitting at my desk, my boss came in to use the fax machine. The fax machine at that time was notorious for not working and had frustrated many of us when we tried to fix it. This time, it would not work, despite every effort, and had crumpled and folded the paper. All of the sudden, my boss threw the entire bundle of printer paper across the room. He continued to yell at the fax machine while paper flew everywhere. Not sure how to respond, I sat at my desk and pretended not to notice.
How has the company grown?Not only has our office size and number of team members doubled since I started working here, but we have also continued to grow and expand our knowledge of the latest technology. Bringing DM to the cloud and now offering a full office in the cloud has really improved the accessibility of our products.
How has the software progressed over the years?Throughout the years, we have always thrived on the addition of new features to Design Manager. We listen to our client’s suggestions and add the functionalities that they request most. We have been able to do this incredibly faster in the past 2 years with the cloud program. New features are being released much more frequently than ever before. I enjoy being a part of this design process. Seeing a new feature released, that I worked hard to make possible, is rewarding for me. I love receiving emails from clients that are as excited about these changes as I am.
Do you have a couple tips for interior designers using DM?
Yes, paint interior doors black. It makes a room feel rich and luxurious. Who said they should always be light anyway?
Oh, you meant tips about Design Manager…sorry, in that case…I always recommend having a good accountant to speak to about what accounts to make entries to. The program will work to your advantage when an accountant is pointing you in the right direction from the start.
Use the Help button found on every window. Over the past 2 years, we have worked very hard to be sure that each window has built in help that leads to pertinent information and assistance for each topic. We have also added a new Help Center area to our website that includes numerous tutorial videos and articles with step-by-step instructions for many tasks. We will continue to add to these Help sections every day in order to provide the most up-to-date and on-hand information as possible.Lastly, we appreciate hearing from YOU. Keep sending us emails with your suggestions on what you want to see in the next release. Let us know how we can improve the program to make your job easier. Every idea is taken into consideration.
Also, tell us what new features you are happy to see that we have already released. Our program will continue to improve as we continue to hear from you!